Privacy Policy

This Privacy Policy (“Policy”) applies to the use and processing of personal information collected and used by Boutique Hotel Brasil, the property management company for The Coral resort and BRIC Group, the developer of The Coral resort and embodies our commitment to the protection of your personal data.
This Policy puts you, the individual, in control of how your personal information is processed. You may rest assured that we will not process your personal information in any way that is incompatible with this Policy.
By using Boutique Hotel Brasil and BRIC Group websites and giving personal information you agree to the collection, use and sharing of that information as set out in this policy.

THIS POLICY PROTECTS YOUR PRIVACY BY TELLING YOU EXACTLY:
What kind of personal information we collect about you through our websites;

  • How we collect that information;
  • What we collect that information for;
  • What we do with that information;
  • How you can choose and what you can do to limit its use and disclosure.

THIS POLICY GIVES YOU THE CHOICE:
You can choose whether and how certain personal information you provide is used (in the case such use is not related to the uses you originally gave it for); and
You can choose whether and how a third party uses certain personal information you provide (in the case such use is not related to the uses you originally gave it for).

THIS POLICY ASSURES YOU THAT BOUTIQUE HOTEL BRASIL:
Takes precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction;
Implements policies and procedures to ensure that your personal information is kept only for the purposes for which it has been obtained;
Uses measures to ensure that we have accurately and completely recorded the personal information you have provided;
Gives you access to your personal information as well as procedures for correcting or modifying that information where appropriate.
Ensuring accountability to individuals who believe that Boutique Hotel Brasil has not complied with these privacy principles.

WHAT INFORMATION DO WE COLLECT DIRECTLY FROM YOU?
We only collect personal information about you that you have given us directly. You may have done this by registering on our websites, via telephone calls or email or in any other manner you have communicated information directly to us. Examples of the type of information that we may collect directly from you include your name, email address, telephone number, country location, postal address, date of birth etc.

WHAT INFORMATION DO WE COLLECT WHEN YOU VISIT OUR WEBSITES AND ONLINE ADS OR PROMOTIONS?
When you visit our websites and view our online advertisements and promotions, we use cookies and other similar technologies from third party advertisers. These automatically collect information about your device, your web browser, your operating system, IP address, web pages you view, links you click on and open, emails you open from Boutique Hotel Brasil etc.

WHAT ABOUT ADVERTS AND COOKIES?
We may place or recognize a unique “cookie” on your hard drive. Through this, we may use information about your visits to this and other websites in order to measure advertising effectiveness and to enhance your viewing experience. Note that such a cookie does not collect personal information such as your name, address, email address or telephone number.
See below for more information about cookies.

WHY DO WE COLLECT PERSONAL DATA?
Our main reason for collecting personal data is to get to know you. We use information collected about you to provide you with products, offers and services that are relevant to your interests, and to show advertisements, promotions or other content that may be of interest to you.
This site is in the business of facilitating bookings for rental properties. In order to be able to offer you a first-class service, we need to understand you, our customer, and your needs.
The main way we do this is by using the information you give us when you sign up to any of our services. This information ranges from basic contact details (e.g. your email address) to property details you’re looking for.
Note that we do not collect and store payment information such as credit card numbers or bank account details. All booking payments made via our website are done through a secure and encrypted payment system.
After you have signed up for our services, we may contact you about your enquiry, technical questions you may have about services provided by us, or any other matter relating to those services. These communications are essential to our relationship with you and allow us to provide you with the quality services you need.
For operational and quality assurance purposes, we take note of whether and how you use the information and services that we provide. Ways we do this include recording site traffic patterns and maintaining log files of users’ access to site files.

THIRD PARTY ADVERTISING AND COOKIES
We use information about you to monitor and improve our business operations. We also use it to ensure we:
a) account to you correctly.
b) administer your account in accordance with your agreements with us.
c) perform the services you have requested correctly.
We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of users of our website. For example, we may correlate website traffic information with data about individual users. This data helps us to find out how much our customers use parts of the site, allowing us to enhance it to fit the needs of as many of our customers as possible. We may also break down overall usage statistics according to customers’ domain names, browser types, and MIME types by reading this information from the browser string (information contained in every user’s browser).
Another example of our use of information to enhance the experience of users in our network of sites is our reliance on cookie files. We use cookie files to make it easier for users to access our site or services. A cookie file is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. However, a cookie can only contain personal information if you provide it. A cookie cannot read data from your hard disk or read cookie files created by other sites.
We use cookies to track user traffic patterns (as described above) when you register for Boutique Hotel Brasil services. When you register, we may use a cookie to store a unique, random user ID. We use this ID to identify you anonymously in our database and to track the pages you visit on our site.
If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You may refuse cookies by turning them off in your browser; however, some of our sites may require a cookie for access.
Examples of third party advertisers and other marketing service providers who may collect your personal data include Google – Analytics and Adwords; Social media platforms such as Facebook, Instagram, Twitter, and LinkedIn; Yahoo; lead capture forms – zapier.com; email marketing providers – such as Mailchimp; other booking sites such as booking.com.

WHAT DO WE DO WITH YOUR INFORMATION?
We are committed to making sure your information is secure and have procedures in place to safeguard all your personal data. We process and store your information in house within the BRIC Group company offices on secure servers. Your data is normally stored in the office closest to your location, governed by the information you have provided us.

DO YOU KEEP PERSONAL DATA?
Any personal data held by us for marketing and service update notifications will be kept by us until you notify us that you no longer wish to receive this information. If you no longer wish to receive it, please contact us at privacy@boutiquehotelbrasil.com.br
We will keep your personal information for as long as is necessary to fulfil the purposes we collected it for, as outlined in this Policy. This includes the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

WHO DO WE SHARE INFORMATION WITH?
No one. We do not share your personal information with any third party companies. No third party providers have access to your data, unless specifically required by law.

OUR ACCOUNTABILITY TO YOU
We respect and value the security and privacy of our contacts. We follow strict security procedures for the storage and disclosure of personal information in order to prevent unauthorized access. We hold personal Data on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services. As such we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you do not receive unwanted material. Should you no longer wish to receive email or other communications from us you can request this at any time by email to privacy@boutiquehotelbrasil.com.br or by clicking on the unsubscribe links in all of our email communications.
In addition to the privacy protections that we provide as a company, our employees are independently responsible for ensuring compliance with this Privacy Policy, as described below.

EMPLOYEE ACCOUNTABILITY
Only those Boutique Hotel Brasil and BRIC Group employees who have a legitimate business reason to access and handle personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by a Boutique Hotel Brasil or BRIC Group employee is prohibited and constitutes grounds for disciplinary action. Additionally, our information management systems are configured in such a way as to block or stop employees from accessing information that they are not authorized to access

YOUR PERSONAL DATA AND YOUR RIGHTS
Under data protection laws you have rights in relation to your personal data. If you believe that any personal data we hold on you is incorrect or incomplete, you have the right to request to see this information, rectify it or have it deleted. Please contact us at privacy@boutiquehotelbrasil.com.br
If you wish to complain about how we have handled your personal data, please contact us at privacy@boutiquehotelbrasil.com.br, and we will look into your complaint and work with you to resolve the matter.

NOTIFICATION OF CHANGES
We will post any changes to this Privacy Policy 30 days before their effective date so you will always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are responsible for periodically checking our website for changes to this Policy. By continuing to use the service you agree to any such changes. You may opt out of any posted change to our collection, use or disclosure of your personal information by sending an e-mail to privacy@boutiquehotelbrasil.com.br. If you have any questions regarding this Policy, please contact privacy@boutiquehotelbrasil.com.br

DEFINITIONS
In these terms and conditions:
“This website” means our presence on the Internet;
“our”, “we” and “us” means Boutique Hotel Brasil and BRIC Group and, where applicable, its officers, employees and authorized agents; and
“you” and “your” refer to any individual, company or business to whom we provide services by means, including but not limited to, telephone, face-to-face contact, postal correspondence, electronic mail or via our website www.thecoralbeachresort.com.br hereon referred to as the website.

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